Shipping
Shipping Policy
Complimentary Shipping
Enjoy free standard shipping on all orders over $200 within the Continental U.S.
Note: Phillip Jeffries products are excluded from free shipping.
Standard Shipping Rates
Orders under $200: $29.99 flat rate within the Continental U.S.
Swatch orders: Complimentary shipping via First Class Mail or vendor’s method, delivered to all 50 states and U.S. territories.*
Limit: 20 swatches per order. Delivery within 10 business days. Swatches do not qualify for expedited shipping.
Please note: We cannot ship to PO Boxes.
Special Regions
For Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands:
Swatches: Complimentary shipping*
Orders under $200: $99.99
$200–$999.99: $200
$1,000–$2,000: $350
$2,001–$8,000: $499
Please note Innovations ships samples only within the continental U.S. For assistance outside these areas, contact us at sales@theworkroom.llc or 800-497-8042.
Phillip Jeffries samples ship only within the 50 U.S. states per company policy. We appreciate your understanding.
Delivery Details
All fabrics and wallpapers arrive elegantly rolled via UPS, FedEx, or USPS. Some shipments may require a signature.
In-stock items typically ship within 1–3 business days, arriving in 5–7 business days.
Products shipped from outside the U.S. or direct from suppliers usually arrive within approximately 7-10 business days.
Andrew Martin, Clarke & Clarke, Cole & Son, GP&J Baker, Innovations, Phillip Jeffries Vinyl typically take 7–10 business days to arrive.
If your order is time-sensitive, please consult us before purchasing to explore expedited options. All items ship from each brand.
Expedited Shipping
For expedited options, call 800-497-8042 or email sales@theworkroom.llc. Expedited shipping orders can only be placed by telephone request during business hours.
Please Note: Order processing may take 1–3 business days and same-day shipping is not guaranteed. For expedited shipping, please consider this processing time. Items stocked outside the U.S. and items shipped direct from the mill are not eligible for expedited shipping. All orders are subject to approval and weight limitations.
Swatches/samples cannot be expedited. Samples may take up to10 business days for delivery.
Delays caused by FedEx, UPS, or USPS are beyond our control and are non-refundable.
Manufacturers listed under "LUXURY BRANDS" are excluded from the free shipping policy. Actual shipping charges may apply for luxury brand vendors.